Because mechanical problems shouldn't put the brake on things
With us mobility knows no boundaries. Thanks to our many years of experience in the automotive industry and our international network of service providers we have the necessary knowledge and skills to help your customers deal quickly and reliably with breakdowns or accidents. Therefore, with a great partner they can rely on, we ensure that your customers remain mobile at all times.
Our products and services are specifically tailored to the requests and requirements of the clients of insurance companies and automotive manufacturers. Individual mobility requirements and a professional level of customer care are fundamental for us.
Multilingual customer service 24 hours a day, 365 days a year, international representatives with correspondents and a vaste network of service providers in Switzerland and Europe ensure optimal on site service in the case of any breakdowns or accidents. Our assistance coordinators assist and support your customers competently and professionally, both during and after the incident. Thanks to close cooperation with our service providers, we can guarantee you and your customers transparent prices and direct cost control.
An overview of the services offered by Europ Assistance:
- Roadside Assistance - Breakdown or towing service to the location of the incident
- Delivery of spare parts
- Organisation of hotel accommodation during repair
- Organisation of a replacement vehicle
- Organisation of onward or return journey
- Organisation of the recovery of the vehicle
- Repatriation of the vehicle
What our Automobile services can offer your customers......
- The guarantee that we will provide the customer with fast and efficient help in the event of breakdowns and accidents
- Complete processing and payment for the procedures and assistance services
- Professional support during and after the incident
- Multilingual customer service 24 hours a day, 365 days a year
- On-site assistance thanks to a vaste network of service providers in Switzerland and Europe
...and you as a company.
- Comprehensive assistance services for your customers for automobiles or motorcycles
- The peace of mind of knowing that we will provide your customers with professional assistance in the case of breakdowns or accidents
- Transparent pricing and tariffs, thanks to close cooperation with our service providers
- An image boost thanks to the additional and support services