Testimonials

She was extremely professional, articulate, helpful, knowledgeable and most important, a true delight to work with. Her diligence and follow up resulted in complete resolution of the problem. Quite frankly, there was never a doubt in my mind. When speaking with her, you can hear the smile in her voice.

Unfortunately I needed some ID Theft Assistance, and when I was transferred to EA, they were great!!!!! The agent who helped me is named Bill, and he was very professional, courteous and extremely helpful.

They were unrelenting in their pursuit of a solution to the problem. As I was on the phone with them their demeanor, their presentation and simply the way they communicated with me gave me great confidence that the problem would be solved. Both, in my opinion, went far beyond the norm to help me.

I just wanted to let you know how much I appreciate your help in the ID theft matter. You have been so professional and at the same time helpful and calming. You walked me through all the steps, allayed my fears and told me what I needed to do to complete the process. Each time I called, you went out of your way to be helpful and kind. In today's environment, public service is so important. You addressed my concerns and made the process much more doable. I appreciate all your time and effort with the case and I recommend that your supervisor be aware of the outstanding service you provided to me and my husband.